Privacy Policy
This Privacy Policy was updated on May 8, 2024.
1. Introduction
JellyBus Inc. (“JellyBus,” “we,” “our,” or “us”) is committed to protecting the privacy rights of our users (“users” or “you”).This Privacy Policy (“Policy”) explains how we collect, use, and manage the information and data that you provide or that we collect when you visit our website at https://jellybus.com/ (“Site”) or use the applications we offer on all mobile platforms provided by JellyBus (e.g., iOS and Android).
1.1 We use only minimally identifiable information to provide and improve our services and products.
1.2 This Policy applies only to the information and data collected or received in connection with the use of JellyBus services. JellyBus is not responsible for the actions of third parties, third-party website content, the use of information data provided to third parties, or products or services that may be offered or provided by third parties. Links to third parties do not constitute endorsement or affiliation with such third parties.
1.3 Our services are not intended for users under the age of 13. By using our services, you agree to this Privacy Policy and confirm that you are at least 13 years old. We make our best efforts to protect the privacy requirements of children under 13 and encourage parents and guardians to take an active role in their children’s online activities and interests. We do not knowingly collect information from children under 13, and we do not provide services to minors under 13. If we receive a valid notice that personal information has been provided to us by a child under 13, we will take prompt action to delete it. You can contact us at [email protected].
1.4 We act as a data controller for the personal data you provide, but we do not store or process special categories of personal data. If you have any questions, inquiries, or concerns regarding this Privacy Policy or your personal data processing, you can contact us at the following:
Contact Information: [email protected]
Address: 4th Floor, Woollim E-Biz Center 2nd, 12, Digital-ro 33-gil, Guro-gu, Seoul, Republic of Korea
1.5 We may update this Privacy Policy from time to time. We may notify you of changes to this Policy by posting notice of the changes on our service or site. Your continued use of our website, apps, and services after such changes have been posted will be considered acceptance of those changes. We recommend that you regularly review this Policy to always be aware of our current Privacy Policy.
2. Types of Information
We collect non-personally identifiable information when you use our service or interact with us. Non-personally identifiable data may include aggregated usage information such as browser or device type, language settings, time and date stamps, location, anonymized information, and technical information.
2.1Service Purchase
When you purchase our products/services, we provide third-party services to securely process and manage payments, and we do not collect or store your payment data (e.g., credit/debit card information, billing information, and shipping address).
2.2Social Media
When you interact with content created through our applications on third-party community, forum, and social media websites, services, plugins, and applications (“social media sites”), we do not collect or store any data about users.
2.3Location Information
If you provide it directly or receive it through device information (e.g., IP address), we may access specific data about your location, such as country or address. This is not a requirement for all applications, and you can choose to share your location or not in application settings and device settings.
2.4Technical and Usage Information
We do not collect or store information such as the operating system you are using, internet service providers and/or mobile carriers, device hardware types, IDFA or IDFV, MAC addresses, IP addresses, etc.
2.5Customer Inquiries
When you contact us through one of our customer service desks or customer support centers, we may collect and process your conversation content or contact information.
2.6Third-Party Services
Our services may include links to third-party websites and integrations with third-party services. We do not collect any personal information or non-personally identifiable data related to third-party services. We recommend reading the terms of service and privacy policies of each third-party service you choose to use.
2.7Tracking Technologies
We do not collect all cookie information related to service usage, but cookie information about your service usage may be stored on your device. In this case, you can disable all cookies on your device.
3. Use of Information
The information or non-personal data collected or provided to third-party services affiliated with us may be used for the following purposes:
i) Analyzing non-personally identifiable information about users to analyze application (e.g., iOS, Android), service, and content usage, facilitating interaction with external social networks and platforms, and developing, maintaining, protecting, and improving our experiences and offerings for you.
ii) Verifying customer service usage intentions and providing and recommending optimized and personalized services to customers.
iii) Analyzing statistical data about service usage through non-personally identifiable usage data.
iv) Ensuring the stability of service operation, restricting illegal usage, violations of legal or our terms of service, copyright infringement, and protecting our rights, as well as the rights and safety of users and third parties.
v) Receiving and processing complaints about the service, providing information about our products, services, and content (e.g., push notifications).
The information used for each purpose is described in specific sections of this document.
4. Methods of Information Processing
4.1Processing Methods
We take appropriate security measures to process user data in an appropriate manner and prevent unauthorized access, disclosure, alteration, or unauthorized destruction of data. Data processing is carried out using computers or IT support tools according to organizational procedures and modes strictly related to the purposes indicated. In some cases, in addition to the Data Controller, certain types of persons involved in site operation (administration, sales, marketing, legal, system administration) or external parties (e.g., third-party technical service providers, hosting providers, IT companies, communications agencies) may have access to data. These parties, if necessary, are designated as Data Processors by the Data Controller. An updated list of these parties can always be requested from the Data Controller.
4.2Location
Data is processed at the Data Controller’s operating offices and in any other places where the parties involved in the processing are located. For further information, please contact the Data Controller.
4.3Retention Period
We generally dispose of personal information promptly after the purpose of the information processing is achieved. Personal and non-personal information is retained for the period necessary to provide the service requested by the user or for the purposes described in this document, and users can request temporary suspension or deletion of data from the Data Controller at any time.
5. Access to Third-Party Service Accounts
Our applications may perform operations through third-party services using purchase-related information and non-personally identifiable data provided by you.
5.1Third-Party Services
Our services may include links to third-party websites and integrations with third-party services (e.g., payment, purchase, advertising, analytics). Information, including but not limited to, processing, submission, transmission, storage, or use of information on these websites and third-party services, falls outside the scope of our terms of service and privacy policy and is governed by the terms of use and privacy policies of those third parties. Additionally, when a service is integrated with third-party services, through the API performing the integration, the relevant third party may provide you with specific content and access to some content. For example, if you choose to upload or share your content in an integrated third-party service such as Instagram, Facebook, or TikTok, or if you want to use certain features of that service, the API may allow that third party to access your content (e.g., photo library).
We do not control or assume responsibility for the privacy practices of such third parties or the content, products, and services they provide, and we recommend reviewing the terms of use and privacy policies of each third party you choose to use.
5.2Analytics
Through the services included in this section, we may analyze non-personally identifiable data of users and use it to track user behavior.
Countly
Countly is an analytics service provided by Countly Ltd.
This service is designed for mobile app analytics and helps better understand user behavior. The information collected by Countly is treated as non-personally identifiable information, and we do not collect or store this data.
Collected information: Usage data (non-personally identifiable information)
Processing location: United States – Privacy Policy
Firebase
Firebase is an analytics service provided by Google Inc.
This service is designed for mobile app analytics and helps better understand user behavior. The information collected by Firebase Analytics is treated as non-personally identifiable information, and we do not collect or store this data.
Collected information: Usage data (non-personally identifiable information)
Processing location: United States – Privacy Policy
Privacy Policy for Application Users
5.3Advertising
This app includes advertisements, and we manage the advertising process in partnership with trusted third-party partners. We provide non-personally identifiable information about how you use the app to our partners so they can advertise products and services relevant to you. For this reason, they can understand information about you based on how you use all apps that provide advertising services. They may use this information to collect and provide advertising types that may interest you.
You can learn more about how your personal information is used by our third-party partners, and we strongly recommend that you review the following:
AdMob: United States – Privacy Policy
Meta: United States – Privacy Policy
Depending on your mobile device and operating system, you may have options for customized advertising. For example, most device operating systems (such as Apple devices for iOS or Android devices for Android) provide their own instructions on how to restrict or prevent personalized in-app advertising. To learn more about these features and how to apply them for personalized in-app advertising, review the support materials or privacy settings of the respective operating system.
5.4Purchases
If you choose to subscribe to one of our paid services or purchase items (e.g., stock content) through the service, you must provide specific billing information (“Billing Information”). If you make a purchase through the current app, we collect billing information from the respective app marketplace. All personal data provided by you regarding purchases is provided to the respective third party, and we recommend reviewing the terms of use and privacy policies of the marketplace you purchased from.
6. Artificial Intelligence Data
We strive to provide various tools. Our services may use modern approaches such as machine learning or artificial intelligence algorithms to provide personalized solutions that meet your creative needs. To achieve the final results of how the tools work, we may analyze data necessary for providing the service through your photos and videos, but this information is neither used nor collected and stored to identify you.
ML Kit
ML Kit is a photo and video analysis service provided by Google Inc.
This service analyzes the images or videos you provide to offer personalized recommendation solutions. We treat the information collected by ML Kit as non-personally identifiable information, and we do not collect or store this data.
Collected information: Usage data (non-personally identifiable information)
Processing location: United States – Privacy Policy
7. Information Sharing and Disclosure
We may share and disclose information and data for the following purposes:
7.1Law Enforcement and Courts.
We disclose information and/or data in accordance with the law. For example, responding to court orders or subpoenas, or responding to requests from law enforcement agencies. Additionally, we disclose information and/or data to third parties in situations such as:
● Fraud prevention activities;
● Investigation, prevention, or action required for illegal activities;
● Situations where there is a possibility of violating our terms of service or other applicable regulations and policies;
● To protect our rights and the rights and safety of third parties; and
● Other situations required by law.
7.2Change of Ownership.
If a business transaction occurs, we transfer information and/or data about our users. For example, if we or our business division or related assets are acquired or sold to another company, or as part of bankruptcy proceedings or business reorganizations.
7.3Service Providers.
Our agents and contractors may access information or data about users to perform the services we provide. For example, the fulfillment, creation, maintenance, hosting, provision, marketing, payment processing, email and order fulfillment, research and analysis, and customer service for our products and services.
7.4Advertising Networks.
We may share specific information and/or data about our users with third parties to provide advertisements based on your interests. For more information, refer to the “Cookie Information” and “Advertising” sections below.
8. Cookie Information
Cookies are files containing small amounts of data that may include an anonymous unique identifier. Cookies may be transmitted or stored on your device as you use our app services. You can instruct your device to refuse all cookies or indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use certain parts of this application.
9. Definitions and Legal References
9.1Personal Information (or Personal Data)
Personal information means any information relating to an identified or identifiable natural person, such as name, address, phone number, email address, payment card number, government-issued identification number, etc.
9.2Non-personally Identifiable Information
Non-personally identifiable information is data that cannot be used on its own to identify, trace, or identify a person. Under this privacy policy, non-personally identifiable information includes usage data, cookies, device identifiers, hashed values (e.g., email addresses converted into a series of randomly appearing characters no longer recognizable as an email), and other types of information.
9.3Data
Information automatically collected by this application (or third-party services used by this application) may include the following: IP address or domain name of the user’s computer, URI addresses (Uniform Resource Identifier), content of requests, method used to submit requests to the server, size of files received in response, numeric code indicating the server’s response status (successful result, error, etc.), features of the user’s browser and operating system, details of time spent on each page visited within the application, sequence of pages visited, details regarding the path followed within the application with special reference to the sequence of pages visited, and other parameters related to the user’s operating system and/or IT environment.
9.4Data Controller
A natural or legal person, public authority, agency, or other body, association, or organization that, alone or jointly with others, determines the purposes and means of the processing of personal data; in this case, unless otherwise specified, the Data Controller is the owner of this application.
10. Miscellaneous
10.1Information Not Included in This Policy
Detailed information regarding the collection or processing of information is available upon request to the Data Controller at any time. Refer to the contact information at the beginning of this document.
10.2Rights of Users
You have the right to know if your personal information is stored and can contact the Data Controller to find out about it, its source, verify its accuracy, or request its supplementation, updating, correction, or transformation into an anonymous format, or request blocking of data processed in violation of the law, and to oppose data processing for any legitimate reasons. Requests should be sent to the contact information provided above.